FAQ & Info

Add-On Items

White Stud Earrings
Red Stud Earrings
Knot Stud Earrings
Gift Wrap Personalized
Gift Bag Kit
Rose Petals
Polishing Cloth
Rush Processing
Shipping Insurance
2-Year Warranty

You can purchase these items only as an add-on
to the main product. (jewelry, watch, etc.)
Orders with these items, but without the main product,
will not be fulfilled.

Multiple Items

Orders that include multiple main items (jewelry, watch, etc.),
will be shipped on different packages,
to be better protected during transit.
You will be updated you with tracking info for every package.
You will not be charged extra for the extra packages.
Orders with one main product and add-on items,
will all be shipped together in one package.

Gift Wrapping

Every order is lovingly packaged in our complimentary
soft touch black & white box for easy gifting.
Elevate your presentation by upgrading
to our luxurious mahogany style gift box,
featuring a super-bright LED spotlight,
for a truly impressive display.
*Some products are only offered with our luxury box.

You can select the "Gift Wrap My Item" option
before adding each item to cart and we'll
gift wrap your item by hand with high quality
silver paper, top it off with a bright red bow
and add a card with your personalized note!

You can also add the "Gift Bag Kit" to your order,
if you wish to gift wrap your present and gift it in a bag.
For orders with multiple items, you would need
to purchase multiple Gift Bag Kits.

We do not include any receipts in the package,
it is all emailed directly to you.

Materials

Most of our products are made from
316L Surgical Grade Stainless Steel.

For products with a Gold finish option we use:
• 14k White Gold products are plated with Rhodium,
• 14k Gold products are plated with 14k Yellow Gold,
• 18k Gold products are plated with 18k Yellow Gold.

We use a high quality electroplating process,
so it doesn't rub off or flake away easily.

Allergies

316L Stainless Steel is low reaction, with minimum nickel content.

For peace of mind, customers sensitive to nickel could pick a product
that's finished with 14k or 18k Gold, as these don't react.

Care Advice

If the item becomes dirty or tarnishes in some way,
clean it using plain soap and water, drying it with a soft cloth.

Before storing the item, make sure it's fully dry and is not stored in a moist environment.
When storing, it is best to place it in a cloth bag to avoid storing it mixed amongst other
jewelry, as the tarnish on those pieces may spread and damage the item.

We recommend to remove your jewelry before showering, swimming, exercising etc.
While wearing it, avoid exposure to chemicals, including cleaning agents, body lotion etc.

Wholesale Availability

If you wish to buy multiple products for a special occasion,
please contact us to arrange an exclusive discount!

Have a Question?

Please contact us by using this form,
or send us an email directly on
helpclassyjewelrysquad@gmail.com